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In a world where fashion is endlessly repetitive, Shark Tooth was born with a clear conviction: to create something that isn't for everyone . Our essence lies in exclusivity, in designing t-shirts that don't seek to please the masses, but rather to connect with those who understand the value of being different.

Each garment is designed as a unique piece within a limited universe: no
We don't mass-produce; we don't chase fleeting trends. We don't want you to see someone else wearing the same thing as you. We want you to make a silent statement when you wear Shark Tooth: you're one of the few who don't follow the herd .

We are not just clothes. We are a way to challenge uniformity, to wear freedom, and to project an identity that cannot be copied.

Because at Shark Tooth we believe that what's authentic will always be rare, and what's rare... isn't for everyone.

Privacy Policy

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by
Individuals, we would like to inform you of the following:

On the website shark-tooth.com, with
Address: Torre Cube 2, Av. Paseo Royal Country #4596, Puerta de Hierro,
CP 45116, Zapopan, Jalisco, Mexico. We are committed to protecting your
Privacy. This Privacy Notice details the information that we, as a Customer, collect.
It provides us with it; how we collect it, what we do with it, and how we use it.
We protect to prevent damage, loss, destruction, theft, misplacement,
alteration, as well as the unauthorized processing of your personal data.

CONTACT INFORMATION

Email: customerservice@shark-tooth.com

PERSONAL DATA

The information must be
truthful and complete. The user will be responsible for the data at all times.
provided and in no case will shark-tooth.com be responsible for their veracity.

The information requested from the user on the shark-tooth.com website is:

·
Full name

·
Contact Numbers

·
Postal address

·
Email

·
Billing information

Your personal data will be
treated based on the principles of lawfulness, consent, information,
Quality, purpose, loyalty, proportionality, and accountability in accordance with the law. The confidentiality of your personal data will be maintained by establishing and effectively maintaining administrative, technical, and physical security measures to prevent its damage, loss, alteration, destruction, misuse, unauthorized access, or disclosure.

WHAT ARE COOKIES AND HOW ARE THEY USED?
DO THEY USE IT?

Cookies are small pieces of information that websites store on your computer to remember your preferences, allowing you to enjoy a more personalized experience. shark-tooth.com uses cookies, among other things, to:

·
Remembering your preferences (payment, purchase, etc.) and thus offering you a service
personalized

·
Analyze browsing behavior (which sections you visit, where you click, etc.)

·
That you share content (such as products and campaigns) on social media

·
To know if our buyers come from online advertisements

·
Prevent fraudulent activities

·
Maximize security on our website

Some cookies from the Website are
set by third parties, these external companies (such as Google) process the
information and provide us with data regarding the advertising of our
promotions, etc. At no time do they collect personal information that could identify a specific user. No cookie has a validity period exceeding two years.

If you do not wish to have these cookies stored, you can change your browser settings at any time. However, we recommend that you do not disable them, as this may prevent you from enjoying certain services on our website.

USE OF INFORMATION

The requested information allows Shark Tooth to contact users and
potential customers when necessary to complete the purchase process. Likewise, shark-tooth.com will use the information obtained to:

·
To provide efficient service

·
To inform about new products or services that are related to those contracted or acquired by the customer

·
To fulfill obligations contracted with our clients

·
Inform us about changes to our products or services

·
Provide better customer service

The personal or business information provided by the user will be stored in a file containing their profile. The user can modify their profile at any time using their username and password.

LIMITATION ON USE AND DISCLOSURE OF INFORMATION

People who access the internet website shark-tooth.com (the
"Users") freely and voluntarily determine whether they wish to provide Shark-tooth.com with the Personal Data that may be requested from them for the purpose of: including them in a database for statistical analysis and promotion, sending information related to our activity, special promotions,
updates to services or, where applicable, staff selection.

In our email notification program for promotions, offers, and services, only shark-tooth.com has access to the information.
collected. This type of advertising is done through notices and messages
Promotional emails will only be sent to contacts registered for this purpose. These emails may occasionally include offers from third parties who are our business partners. To limit the use and disclosure of your information, you can
Send an email at any time to customerservice@shark-tooth.com

COMMITMENT

shark-tooth.com, as well as its subsidiaries and affiliates, in compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties and its respective regulations, undertakes to ensure that the processing of data
personal information that you have voluntarily provided will be handled in such a way
so that your privacy is protected, which is why this privacy notice is made known to you.

CONSERVATION

The information provided will be kept for the period determined by the corresponding law and once that period has ended it will be cancelled.

GUARD

shark-tooth.com is committed to adopting security measures equal to those used for the handling and protection of our information.

ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION)

The department responsible for handling and managing personal data is: Customer Service, which can be contacted via email at customerservice@shark-tooth.com
Our address is Torre Cube 2, Av. Paseo Royal Contry #4596, Puerta de
Hierro, CP 45116, Zapopan, Jalisco, Mexico.

TO EXERCISE YOUR ARCO RIGHTS AND REVOKE THE CONSENT GRANTED

As the owner of personal data, the "User" may exercise the rights
ARCO (Access, Rectification, Cancellation, and Opposition to the processing of your personal data), or revoke the consent you have given to shark-tooth.com for the processing of your personal data, by sending your request directly to the Customer Service area via email at: customerservice@shark-tooth.com
The application must contain at least the following:

·
Name and address or other means to communicate the response to your request

·
Documents that prove your identity or, where applicable, legal representation

·
A clear and precise description of the personal data regarding which you are requesting to exercise any of the ARCO rights

·
The express declaration to revoke your consent to the processing of your personal data and therefore, to prevent its use

·
Any other element that facilitates the
location of personal data

Your request must be accompanied by the grounds on which you are requesting said request.
revocation and an official identification of the data subject or where applicable
from the representative. We will attend to your request within a maximum of 20 (twenty) business days.
request and we will inform you about its origin through the
email address from which the request originated. At Shark Tooth we ask you
Please update your information whenever it changes, as this will allow us to provide you with efficient and personalized service.

INFORMATION TRANSFERS
WITH THIRD PARTIES

shark-tooth.com only shares data with its strategic, commercial or technical partners to fulfill obligations to customers and offer better promotional conditions and/or content to the "User".

Data transfers are for lawful purposes and in accordance with the provisions of the Law on the Protection of Personal Data Held by Private Parties.

shark-tooth.com will only share data when required by court order to comply with relevant legal proceedings.

PROTECTION

When you buy a product online, you will be asked for bank details for which we offer security and confidentiality, since we have a secure server under the SSL (Secure Socket Layer) protocol so that the information you send is transmitted encrypted to ensure its protection.
To verify that you are in a secure environment, make sure that
An "S" should appear in the navigation bar: "https://". Without
However, despite having increasingly secure tools, the
The protection of data sent via the Internet cannot be guaranteed 100%; therefore, once received, every effort will be made to safeguard the information.

CHANGES TO THE PRIVACY NOTICE

We reserve the right to make modifications at any time or
Updates to this privacy notice, to address new legislation or case law, internal policies, new requirements for the provision or offering of our services or products and practices
of the market. These modifications will be available to the public through our website shark-tooth.com in the "Policy" section.
Privacy".

ACCEPTANCE OF THE TERMS

This Privacy Statement is subject to the terms and conditions of the shark-tooth.com website described above, which constitutes a legal agreement between the User and shark-tooth.com. If the User uses the services of
By visiting Shark Tooth's website, you acknowledge that you have read, understood, and agreed to the terms.
as previously stated.

AUTHORITY

If the User believes that their rights have been violated with respect to the
Regarding the protection of personal data, you have the right to appeal to the authority
The appropriate authority to defend its exercise is the Institute.
National Transparency, Access to Information and Data Protection
Personales (INAI), its website is: https://home.inai.org.mx/ .

TIME
ORDER DELIVERY

The estimated delivery time is 3 to 5 business days, once payment has been confirmed.
If payment confirmation is received after 2:00 PM, the order will be processed on the next business day.

TRACK THE STATUS OF YOUR ORDER

Once you complete your purchase, we will share your order number with you and you can check its status.
In your Shark Tooth account, you can check the status in the "My Orders" section.
We will notify you by email each time there is an update to the order status.

STEPS TO CHECK YOUR ORDER STATUS

Checking: We are waiting for payment confirmation.
Processed: Maximum period of 24 hours in which we validate that the payment is correctly registered in our system.
Paid: Payment is confirmed and we begin planning for shipment preparation.
Preparing shipment: Order picking process and quality verification.
Sent: Generation of the tracking number for order tracking with the courier, it may take up to 24 hours to appear.
In branch (if you select this option): The order is at the branch you chose for delivery.
Delivered: Your order has been successfully delivered to the chosen address.

REASONS WHY THE ORDER MAY BE CANCELLED

The cash deposit was not made within the 24-hour time limit.
The bank blocked the transaction; we suggest you contact them to clarify this situation.

SHIPMENT TRACKING WITH THE COURIER

For shipment tracking
You can request it by emailing customerservice@shark-tooth.com

STEPS TO TRACK AN ORDER IN MORE THAN ONE ADDRESS
DELIVERY

When a different delivery address is chosen
For each item in the order, it will be divided into sub-orders. The steps for
Their follow-up is as follows:

We verified that the full payment for the order had been received.
We prepare each sub-order to be delivered to the courier with the instructions for each address.
Once they're ready, we'll send you the tracking numbers for each sub-order and the shipping labels. At this point, you can start tracking each item using the sub-order number on our website.

WHAT HAPPENS IF NO ONE IS AVAILABLE TO RECEIVE THE ORDER AT THE DELIVERY ADDRESS?

The courier will make only two delivery attempts, and a notification will be left after each attempt. If the order cannot be delivered after either attempt, it will be returned to our distribution center, and we will wait to contact you again.

INFORMATION ABOUT SHIPPING TO HARD-TO-REACH AREAS

Our shipping is free worldwide
Mexico has no minimum purchase requirement; however, there are areas with difficult access, so the courier will not be able to deliver to the requested delivery address. Your order will be placed in the nearest office for you to pick up.

WHAT TO DO IF THE SHIPMENT ARRIVES DAMAGED?

If the product arrived damaged, incomplete, or you cannot acknowledge receipt of the package, you have up to 24 hours from the time of delivery to report it. You can contact us by sending
an email to customerservice@shark-tooth.com
If the product arrived damaged,
If the package is incomplete or you do not acknowledge delivery, you have 24 hours from receipt to report it to us.
If the product arrived damaged,
If the package is incomplete or delivery is not acknowledged, please retain the original packaging for investigation of the incident.

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